Contact
Hey — we’re glad you’re here. Whether you’re a customer, a fellow sailor, or just curious about what we do, we’d love to hear from you.
Sailing-Store.com is proudly run by a small team of sailors who are passionate about creating innovative, class-legal gear that actually makes your time on the water better. We love sailing — that’s why we’re here. We personally test every product we sell and stand behind it 100%.
Unlike other shops (or Amazon), we use everything we sell. Our gear is race-proven and battle-tested — from drifting in glassy calm to pounding through 40+ knots of salt spray, rain so intense you have to shower to dry off and of course summer sun. We’ve even smashed some of our products with a hammer — check out our Instagram to see what survived.
❓ Have a question about your order?
We’re usually quick to respond — but please remember, we’re a small business, not a warehouse full of robots. When you contact us, you’re talking to real sailors, not outsourced support.
If you haven’t received tracking info or haven’t heard from us yet, don’t worry — it doesn’t mean you’ve been forgotten. It likely means we’re quietly working on your order and keeping emails minimal so we don’t clutter your inbox. And if there’s ever a problem or delay? We’ll contact you first.
📌 Common reasons to contact us:
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Questions about fit or compatibility
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Special requests for bulk or team orders
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Feedback or suggestions (we really do listen!)
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Technical help with installs or use
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Order status updates (though you’ll usually get tracking automatically from the USPS)
You can contact us using the form below or email us anytime at andrew@sailing-store.com.
We typically respond within 1–2 business days.
Thank you for supporting a sailor-owned business — it means the world to us. Sailing is one of those sports where the better your gear and skills, the more fun it becomes. We’re honored to be a part of that journey.
Fair winds,
Captain Andrew Sorensen
Founder, Sailing-Store.com
📧 andrew@sailing-store.com